BPIF training a success

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The BPIF currently has over 500 apprentices on its training programmes and has recently conducted two surveys, one with learners and one with employers, to assess satisfaction rates.

The apprentice survey, which included questions on the apprentices’ individual training, showed positive results. Over 94% of learners felt that they had the chance to develop new skills and over 97% felt that they were developing the skills they needed to do their job well, with one learner commenting, ‘it took me a little while to really get ‘stuck in’ with my course, but with my assessor's help and encouragement I feel like I am starting to enjoy my course and seeing the benefit of what I'm learning and applying it to my job role.’ All 100% of learners felt that the feedback they get tells them what they are doing well and where they need to improve; one of the learners stated that ‘the plans we put together at the end of each session really benefit me and make clear what I need to do to progress’.

Some 98.9% of BPIF learners stated that they were satisfied or more than satisfied with their training programme.

From the questionnaire sent to all employers of BPIF apprentices, the findings were once again encouraging. All 100% of respondents agreed that the training responded quickly and were flexible, and dealt with any queries efficiently and effectively.

Some 98% of apprentice employers who responded to the survey believed BPIF Training proposed an appropriate solution to their business and training needs. 96% thought that the training provided them with sufficient feedback about their employees’ progress, and 90% saw that their employees became more effective following the training. For 79% of employers surveyed, the training from the organisation improved the performance of their business, just 10% behind the national average – something the organisation is looking to improve on.

It was found that some employees did not know the full scope of the training offered, so the BPIF has sought to resolve this, with a wide variety of information on training now available on their website as well as a new training brochure, detailing all the courses available which has been distributed to all members.

Some employers requested more non-print specific courses such as management courses, of which the organisation offers at Level 2, 3, 4/5 as well as an MSc in Management. Although 96% of employers felt they received sufficient feedback on employee progress, a feedback summary every six months will be introduced. A surprising finding from the results was that 70% of apprentice employers surveyed said they did not have a training budget.